Frequently Asked Questions

General Questions

What is Vizify.ai?

Vizify.ai is the next generation AI-Native design tool that helps you create stunning visuals by simply chatting with our AI. No design skills required.

Who can use Vizify.ai?

Vizify.ai is designed for everyone from professional designers to complete beginners. The chat-based interface makes it accessible to anyone who wants to create professional-looking visuals.

Which platforms does Vizify.ai support?

Vizify.ai works on all modern web browsers and offers native applications for Windows, macOS, iOS, and Android.

Account & Pricing

Is there a free plan available?

Yes! Our free plan allows you to create basic designs with core features. For more advanced capabilities, check out our premium pricing plans.

How do I upgrade or downgrade my subscription?

You can change your subscription at any time from your account settings. Changes take effect at the start of your next billing cycle.

Do you offer educational or nonprofit discounts?

Yes, we offer special pricing for educational institutions and registered nonprofit organizations. Contact our sales team for details.

Data & Security

Is my data secure with Vizify.ai?

Absolutely. We use industry-standard encryption and security practices to protect your data and designs.

Can I import data and assets from external sources?

Yes, Vizify.ai supports imports from various file formats and integrates with popular design and data services.

Does Vizify.ai store my designs?

Yes, your designs are stored securely in our cloud to enable collaboration and access across devices. You can delete your content at any time.

Features & Usage

What types of designs can I create?

Vizify.ai supports a wide range of visual content including posters, infographics, flyers, brochures, banners, charts, quotes, slides, business cards, menus, diagrams, and one-page designs.

How does the design process work?

Creating with Vizify.ai is simple: first, describe your idea in natural language or choose from our templates; then customize and polish your design using visual tools or chat; finally, export and share your finished design.

How does the AI chat interface work?

Simply type what you want to create using natural language prompts. For example, "Create a colorful infographic about renewable energy" or "Design a modern business card with a blue theme." Our AI understands your intent and generates designs based on your description.

What customization options are available?

You can modify any element of your design by either using the visual editing tools or continuing the chat conversation. Adjust colors, fonts, layouts, images, and text through simple commands or direct manipulation.

Does Vizify.ai offer templates?

Yes, we provide a wide variety of professionally designed templates for different categories and purposes. You can start with a template and customize it to your needs or create designs from scratch.

What file formats can I export my designs in?

Designs can be exported in various formats including PNG, JPG, PDF, and SVG. Some plans offer additional export options for specific use cases.

Can I brand my designs with my company's colors and logos?

Yes, our premium plans include brand kit features that allow you to save and apply your company's fonts, colors, and logos to any design with a single click.

Can I collaborate with others on my designs?

Yes, our Team and Enterprise plans include real-time collaboration features, allowing multiple users to work on the same project simultaneously.

How can I share my designs?

You can share designs via direct links, embed them on websites, export as images/PDFs, or present them directly from Vizify.ai.

Does Vizify.ai support data visualization?

Yes, you can create charts, graphs, and data-driven infographics by either uploading your data or describing the visualization you need through the chat interface.

Technical Support

Where can I find tutorials for Vizify.ai?

Visit our Learning Center for video tutorials, how-to guides, and examples to help you get the most out of Vizify.ai.

How do I contact support?

For technical issues, contact our support team at contact or through the in-app chat feature.

Do you offer custom solutions or enterprise support?

Yes, our Enterprise plan includes dedicated support, custom integrations, and training. Contact our sales team to learn more.